Links to Report Counterfeit or Non-Compliant Products

U.S. government agencies, online marketplaces, retailers, and certification organizations rely on reports from industry participants to identify counterfeit, non-compliant, unsafe, or otherwise unlawful products. Reporting these products helps protect consumers, supports fair competition, and assists enforcement efforts.

NEMA members with information about potentially counterfeit or non-compliant products are encouraged to use the resources below. For questions, please contact NEMA Legal Counsel at legalaffairs@nema.org.

Reporting and Registration Resources

Federal Government Agencies

U.S. Customs and Border Protection (CBP)
- e-Allegations Program – Report suspected unlawful imports, including counterfeit goods and other customs violations.
- IPR e-Recordation Program – Trademark and copyright owners can record their intellectual property rights with CBP to help identify and detain counterfeit imports.
National Intellectual Property Rights Coordination Center (IPR Center)
- Report IP Theft Portal – Submit reports of suspected intellectual property violations, including counterfeit products, trademark infringement, piracy, and related IP crimes.
Consumer Product Safety Commission (CPSC)
- Report an Unsafe Product– For consumers and businesses to report unsafe products, product defects, safety hazards, and incidents involving consumer products.
- CPSC Business Product Safety Complaint Form– Businesses can report competitor products that may be unsafe or noncompliant with CPSC rules.
Federal Trade Commission (FTC)
- Report deceptive or misleading advertising claims — For reporting false or deceptive advertising, marketing, and other unfair business practices.
U.S. Department of Justice (DOJ)
- If the IP theft is perpetrated using the Internet or other cyber means — File a Complaint with the Internet Crime Complaint Center (FBI).
- If the IP theft is not Internet-related — Contact Your Local FBI Office.

Key Retailers

Amazon
- Brand Registry Portal – For registered brand owners to report counterfeit products, trademark infringement, copyright violations, and other policy violations by sellers.
- Report a violation of selling policies – To report listing abuse or seller violations of Amazon’s policies or applicable law.
Walmart
- Brand Portal – For registered brand owners to report counterfeit products, trademark infringement, copyright violations, and other policy violations by sellers.
- Report IP Claims – Submit claims involving counterfeit products, trademark infringement, copyright violations, and other unauthorized uses of intellectual property.
The Home Depot
- Supplier Alert Line – Report concerns regarding counterfeit, unsafe, fraudulent, or non-compliant products.
Lowe’s
- Call 1-877-465-6937 for Sales and Product Assistance
Etsy
- Reporting Portal – Report listings that infringe intellectual property rights, including counterfeit products, trademark misuse, and copyright violations.
Temu
- Report Infringement and Brand Registry Portal – Rights holders can report counterfeit products, intellectual property infringement, and unauthorized use of trademarks or copyrighted content.
eBay
- Verified Rights Owner (VeRO) profiles | Seller Center – Enables intellectual property owners to report listings that involve counterfeit goods or infringe trademark, copyright, or other proprietary rights.
Alibaba and AliExpress
- Alibaba International IPP Platform – Allows rights holders to report and monitor counterfeit products, trademark infringement, copyright infringement, and related violations.
TikTok Shop
- TikTok Shop IPPC – Submit complaints regarding counterfeit products, trademark infringement, copyright infringement, and other IP violations on TikTok Shop.
Facebook/Meta
- Intellectual Property Reporting Center – Report counterfeit products, trademark infringement, copyright infringement, and unauthorized use of intellectual property across Meta platforms.

Intellectual Property and Certification Mark Misuse

NEMA Trademarks and Copyright Materials– Report misuse of NEMA trademarks, logos, certification marks, or copyrighted materials.
UL Solutions Certified Products Reporting Portal– Report suspected misuse of UL certification marks or falsely certified products.
Intertek/ ETL or Warnock Hersey (WH) Mark Misuse Reporting Form– Report suspected misuse of of ETL or WH certification marks.
CSA Group Mark Misuse Reporting Form– Report suspected misuse of CSA certification marks.

Questions? Comments? Contact us.

Links to Report Counterfeit or Non-Compliant Products